Training Synopsis

Bridging Generation Gaps
Workplace tensions can arise when people of different generations, working side by side, don’t understand each other. Diffuse tension at work by learning about the differences amongst team members of all ages and appreciating those differences. Learn how to interact with members of each generation in a way that suits their work ethic and communication style.

Developing Team Relationships
Personality assessments help people understand themselves and others with the goal of working together more effectively. “Developing Team Relationships” is a fast-paced, lively approach to reducing stress personally and professionally. Discuss practical and easy techniques for dealing with various personality styles for better working relationships.

Effectively Addressing Workplace Bullying
A recent survey found that over one third of American workers report being bullied on the job. It’s important for employees to learn about the many forms of workplace bullying, as well as how to address this issue and maintain a safe, civilized and productive work environment. Real-life examples will help provide insight into recognizing workplace bullying and what to do in uncomfortable situations.

Foundations of Emotional Intelligence
Emotional Intelligence (EI) refers to skills that define how effectively we perceive, understand, reason with, and manage our feelings and those of others. Recent studies indicate that EI is a powerful key to effective leadership, enhanced communication, and greater collaboration in the workplace. This topic explores the foundations of emotional intelligence to improve workplace relationships, job satisfaction, and job performance.

How to Respond to a Critical Incident
A traumatic event, known in the workplace as a critical incident, is a crisis event that is shocking and elicits an unusually strong emotional reaction either during or after the event. The impact of the critical incident may interfere with normal coping abilities. Research indicates that workers exposed to a critical incident that is dealt with inappropriately are likely to experience more personal and health problems after the incident. Workers who are not supported are at greater risk of using more sick days, having lower productivity or even resigning. Learn how to effectively manage critical incidents to support employee productivity.

Leadership vs. Management
There is a difference between leading a team and managing a team. Leaders are strategically focused. Rather than directing employees through tasks, good leaders inspire and motivate employees to drive themselves. Leaders are adept in the art of emotional intelligence and apply it in a way that attains the best work out of their team. One of the key characteristics of a manager is that they were given their authority by the nature of their role. They ensure work gets done, focus on day-to-day tasks and manage the activities of others. Managers often have a more controlling approach than a leader.

Maintaining a Respectful Workplace
Showing respect towards others includes all aspects of diversity. Organizations are filled with people of different ages, races, genders, religions, backgrounds and interests. This can create challenging situations in the workplace, which managers must learn how to handle for a diverse organization to thrive.

Managing Conflict
Conflict, strife and opposing points of view are part of the workplace and part of life. Learn how to display control, confidence and composure in even the most highly charged situations, change reactions and manage conflict when it does occur.

Managing Organizational Change
Each day on the job can bring change, whether positive (getting promoted, supervising a larger group, managing a project,) or negative (workforce reductions, additional workload, less resources available.) Both can be cause for stress in the workplace. The mark of a mentally healthy individual or organization is the ability to handle change appropriately.

Motivate and Lead
Effective leaders and managers engage the workforce to increase commitment. In a business environment, employee engagement improves productivity and performance. People are not only motivated by personal gain, they can be motivated by feeling like they are contributing directly to organizational goals. Learn how good leaders motivate staff using a variety of skills.

Navigating Challenging Situations
Many people are afraid to confront challenging situations at work for fear of retaliation. There are countless reasons why employees may not feel comfortable addressing sensitive issues with colleagues. “Navigating Challenging Situations” provides tools to recognize difficult situations in the workplace and confront them in ways that are effective and non-aggressive.

Preventing Workplace Violence
Workplace violence is the leading cause of job-related deaths. Knowing the signs and behaviors of a potentially violent employee will help ensure workplace safety. This training will explain how to recognize the potential signs of a violent employee and what a manager can do to address the issue.

Raising Awareness of Substance Use Disorder
Sixty percent of all sub-standard job performance and forty percent of industrial accidents are related to substance abuse. It is every employee’s responsibility to maintain a safe, secure and productive work environment. One way to do this is to maintain a substance-free workplace. Learn to recognize the symptoms of substance abuse and how to help an at-risk employee.

Responding to Aggressive Behavior in the Workplace
Many people have faced a challenging work situation or have had to deal with difficult clients at some point. A raised voice, making unreasonable demands and verbal threats are all warning signs that can potentially lead to aggression. Dealing with a difficult person not only drains employees emotionally but can affect physical well-being as a result of prolonged stress. This training focuses on coping with difficult people as well as learning how to identify, prevent and respond to aggressive behavior in the workplace.

Setting SMART Goals
Goal setting is a formal process for personal and professional planning. By setting clearly defined goals on a routine basis, it’s easier to move step-by-step towards the realization of those goals and measure progress. Goal setting can create the confidence to aim higher and achieve more.

Supporting Employees’ Mental Health
This training assists leadership and management to build an awareness and understanding of mental health. It offers insight on factors that may influence behaviors, signs an employee may need support and how to engage in conversation surrounding mental health. The session also describes how the EAP can serve as a resource to provide employees the appropriate assistance to improve productivity and create a better work environment.

Supporting the Troubled Employee
Troubled employees often exhibit changes in behavior that indicate personal problems and may cause poor job performance. One of the most difficult tasks for any employee can be trying to address personal or professional issues. It is the responsibility and right of managers and supervisors to become involved. Early intervention prevents the problem from having a permanent impact on the employee’s performance. Using the EAP as a resource can reduce supervisor anxiety, improve productivity and create a better work environment.

Anger Management
More and more people today are seeking professional help for anger management. This seminar presents multiple ways to deal with anger including how to manage personal anger, how to handle the anger of others, and how to avoid escalation in anger-provoking situations. Evaluate reactions to hypothetical situations and learn alternate ways to resolve conflict.

Balancing Work and Family
Many people worry that their family life is suffering at the expense of their job. Employees often feel overwhelmed and report lacking personal and family quality time. This seminar teaches practical solutions for saying “no” to unnecessary commitments, determining SMART goals, and effectively managing time. Discover techniques for finding a balance between personal and professional goals and responsibilities.

Compassion Fatigue: Understanding and Coping
Compassion fatigue is a result of emotional and physical distress for those in caregiving positions. It is commonly associated with secondary trauma where people or animals are experiencing significant emotional or physical pain and suffering. This one-hour session will support learning how to recognize symptoms and focuses on how to cope before turning into burnout.

Coping During Financially Stressful Times
Financial issues are the leading cause of stress for many Americans. Employees may be experiencing a mixture of stress, fear, anxiety, frustration, and even hopelessness around money-related issues. This seminar will help individuals recognize which aspects of financial stress are within their control, and offer tools, tips, and resources to better manage financial stress in everyday life.

Coping with Change
Change is a fact of life. Every day brings about change – whether positive or negative – and even the positive changes can be stressful. The inability to cope with change can be detrimental to mental and physical health. In this session, discover tools and techniques to successfully manage change and thrive.

Coping with Stress: A Wellness Perspective
Stress is a fact of life. While stress can’t be eliminated, it is possible to manage stress levels. Learn healthy coping skills to reduce stress, even when under pressure.

COVID-19: Coping with Anxiety and Stress
The COVID-19 pandemic is having many different side-effects, including heightened levels of stress and anxiety. In times of uncertainty, prioritizing mental well-being is more important than ever. “COVID-19: Coping with Anxiety and Stress” will assist with normalizing reactions and feelings, review healthy tools for coping and discuss how to address the circumstances with children.

COVID-19: Preparing for Change
As the nation, communities and families begin taking careful steps forward, there will undoubtedly be new challenges and changes in many areas of life. To minimize the stress during this time of transition, join your EAP, ACI Specialty Benefits, in learning how to effectively cope with change. This includes an introduction to the stages of change, introspectively assessing how we handle change, and building resilience through four main components surrounding connection, wellness, healthy thinking and meaning.

Cyber Security for Children and Teens
Children today have access to the Internet, which makes it a parent’s duty to monitor websites being visited. It can be challenging for adults to stay informed about the online dangers that their children, especially teenagers, may face. This seminar provides tools, tips and resources for discussing online safety with children and monitoring internet usage and access.

Fostering Resilience: Making it Your Own
Resiliency is the ability to bounce back from life’s difficult situations. Resiliency can be learned and practiced by individuals. This training will discuss the importance of personal resilience and provide methods for developing resilience.

Introduction to Stress Management
Stress is a byproduct of adjustment to a continually changing environment. Stress has physical and emotional effects and can create positive or negative feelings. As a positive influence, stress can help compel a person to action. As a negative influence, it can result in feelings of distrust, rejection, anger or depression, which in turn can lead to health problems such as headaches, upset stomach, rashes, insomnia, ulcers, high blood pressure, heart disease and stroke. Learn tips to manage stress for overall health and well-being.

Holiday Stress
The holidays are supposed to be a time of joy, but many people experience a significant amount of stress related to family gatherings, holiday preparations and seasonal activities. Too often, holidays are accompanied by the emotional whiplash of anticipatory stress followed by post-holiday letdown. Holiday stress often begins in the fall and its effects can be felt through January. Learn how to manage holiday stress and enjoy the end of the year.

Holiday Survival
The holidays promise fun, festivities, family and friends, and it’s tempting to overspend, overindulge, and overextend oneself. This year, create a plan to stay happy, healthy and stress-free, so that “the most wonderful time of the year” really is.

Light Yoga and Meditation for Stress Relief
Relaxation techniques like yoga and meditation benefit the mind and body in multiple ways. By improving mental clarity and focus, yoga and meditation can significantly decrease the effects of stress.

Live a Stress-Less Life
Too busy to find time for self-care, hobbies and time with family and friends? Learn quick and easy ways to better organize each day to create more quality time throughout the week.

Managing the Stress of Elder Care
Being part of the “sandwich generation” can create stress and frustration. Many adults find themselves caring for their children and caring for their parents at the same time. Becoming informed about elder care options and resources can help caretakers juggle family responsibilities and elderly parents.

Managing the Stress of Parenting
Being a parent means there is constantly too much to do and too little time. Tools and resources for managing responsibilities and caring for children throughout each stage of growth can help make parenting easier.

Methods of Deep Relaxation
Reduce and control stress symptoms with various relaxation techniques in this hands-on presentation.

Preventing Burnout: Refreshing Your Perspective
Burnout is a response to prolonged or chronic stress with many complex causes. It has to do with “not enough” or being “worn out.” Although stress and burnout share some characteristics, there are distinct differences between the two. During this one-hour webinar, learn how to recognize the signs of burnout and build better coping and resilience strategies to refresh your perspective.

Retirement: A Major Life Transition
Moving from career to retirement is one of life’s greatest transitions. Retirement is something many people look forward to, while others may approach it with apprehension. New retirees may feel disoriented, lost or frustrated. What is the best way to prepare for the emotional impact of retirement? Having a plan to create new routines and address emotions as they arise can help make retirement more positive and enjoyable.

Stress and Heart Disease
Chronic stress can greatly increase the risk of heart disease, also known as the “silent killer.” Learn how different personalities are affected by stress and acquire the skill sets necessary to reduce the risk of heart disease.

The Grieving Process
Changes both positive and negative can create a sense of loss. When faced with loss, waves of feelings (called grief) act as a natural healing response. It’s easier to cope with loss by recognizing it, understanding the waves of grief and getting support during the grieving process, with the knowledge that grief does eventually subside. Learn ways to cope with grief and help others throughout the grieving process.

Time Management
Time management is the process of organizing and planning time spent on daily activities. High performers manage their time exceptionally well. Become more effective and efficient by using tools to organize, delegate, quit procrastinating and manage priorities.

Assertive Communication
Assertive communication is the ability to express positive, and negative, ideas and feelings in an open, honest and direct way. Being assertive means recognizing personal rights while still respecting the rights of others. It also means taking responsibility for actions without judging or blaming other people. Learn to constructively confront and find a mutually satisfying solution when conflict occurs.

Effectively Communicating with Customers
The customer is a VIP (Very Important Person). Customers expect the best service possible when interacting with an employee. The first step to achieve this is to communicate effectively with the customer. Communication is the single most important tool staff members use to deliver services. Support, problem solving, intervention, crisis management skills, teaching and service planning all rely on effective communication. Learn different methods of communicating and how to identify potential barriers to effective communication.

Negotiation Strategies
Explore the art of bargaining and improve skills by developing constructive negotiating strategies. Eighty percent of daily interactions are negotiations, so how can winning most the time be ensured? Learn about the role of honesty, walking away, point of balance and controlled compromise.

Nurturing Relationships Through Effective Communication
Communication is how thoughts, ideas and feelings are expressed to others. Communicating with others includes communicating attitudes, values, priorities and beliefs. No matter what is expressed in words, messages about the speaker and the listener are conveyed through non-verbal communication—including gestures, facial expressions, tone of voice and attitude.

Personalities in the Workplace
Personal and professional success largely depends on interpersonal relationships. This one-hour training provides a basic introduction to four different personality types and social styles. Participants will have the opportunity to learn to use individual character traits to improve relationships with coworkers.

A New Approach to Nutrition
Making balanced dietary choices helps lay the foundation for improving health and quality of life. It’s important to look at nutritional intake, no matter one’s age or weight.

Achieving the Balance: Diet, Exercise and Metabolism
The truth about having a slow metabolism is revealed during this dynamic presentation. Learn simple tips to boost metabolism through daily lifestyle changes.

Back to School, Back to Health
Healthy meals are important for a child’s success in school. Learn how to prepare quick, simple and healthy breakfasts, lunches and snacks that kids will love.

Bend Don’t Break
Learn essential stretching techniques to avoid injuries, gain flexibility and build muscle in this informative presentation.

Best Moves for Faster Weight Loss
Learn a few key tricks and changes to achieve weight loss goals faster. This presentation includes learning and trying new moves, so comfortable clothing is recommended.

Best Moves for Injury Prevention
A lot of injuries can be prevented simply by taking a few minutes to warm up before exercise or intensive labor. Get a few quick, easy tips that can help prevent unnecessary injury.

Busted! The Truth about Nutrition Myths
With the amount of conflicting information out there about nutrition, fad diets, and the latest superfood, it’s hard to differentiate between fact and fiction. Learn the truth about nutrition myths and what it really takes to maintain a healthy diet.

Cancer Awareness
More than 1.5 million Americans will develop cancer this year. Learn the risk factors associated with the most prevalent types of cancer and what to do to lower the chance of developing each kind.

Cholesterol and the Heart
High cholesterol contributes to heart disease. Learn which factors increase the risk of elevated cholesterol levels and how to control cholesterol.

Dietary Supplements
For some people, vitamins and supplements can contribute to a healthier diet. Learn how dietary supplements are regulated, who can benefit from taking them, and tips for purchasing supplements.

Dispelling Exercise Myths
Inspired by late-night infomercials hawking contraptions that make exercising easier than ever? This presentation will debunk the myths and help sort out fitness facts from fiction.

Eat Well, Live Better
Learn how to make good nutrition a way of life. This presentation covers everything from balancing protein, carbohydrates and fats, to supermarket survival, to strategies for restaurant dining.

Energize with Exercise
Get an extra boost of motivation along with keen insight to ensure a successful start to a new exercise plan.

Exercise for Busy Bodies
Too busy to get to the gym? Even with a hectic schedule, there are a variety of exercises that can be done at a desk, in a car and throughout the day.

Exercise Through the Ages: Child, Adult, Elder
It is important to pursue a lifetime of exercise. Discover the benefits, challenges and rewards of exercising at each stage of life.

Exercise: Getting Started
Getting started can be the biggest hurdle. Get tips and an extra boost of motivation to jump start an exercise program.

Exercising Away from the Gym
Don’t let a busy schedule prevent making health a priority. Learn tips and tricks for finding time to exercise between work, home and life responsibilities.

Family Fitness
Exercising together helps create stronger emotional bonds between family members and can improve communication, health and fitness.

Fast Food and Healthy Eating
With the stress of life’s many responsibilities, food choices are often a matter of convenience. Learn the best fast food chains and food choices when eating on-the-go.

Fitness Over 40
Awareness is key to addressing the body’s dynamic needs over time. As bodies change, workouts should too. Get the facts on staying fit over 40.

Food Additives
Learn about potentially harmful preservatives and additives that are in many prepared and processed foods. Gather information to make healthy decisions about what is being eaten.

Food Safety 101
Learn how to choose and prepare foods to stay safe from foodborne illnesses like salmonella.

Good Health: How You Can Make the Change
Learn the definition of good health, how to create SMART goals to stay on track, ways to overcome obstacles, tips for staying motivated and how to identify a wellness buddy to work together towards wellness goals.

Healing Modalities
Combining Eastern and Western medicine is a great way to treat the whole body. Learn about different types of alternative therapies and how to benefit from using them.

Healthy Dining Out
An astounding 46% of the nation’s food budget is spent on food prepared away from home. Learn how to make healthy choices and watch portion sizes while traveling for business, on vacation or eating out with friends.

Healthy Eating at Home – Saving Time and Money
Dining at home can save time and money and result in healthier food choices. Learn how to plan ahead, prepare meals in bulk and stock the kitchen with healthy essentials.

Healthy Substitutes
Need to eat healthier, but don’t want to give up favorite foods? Learn creative ways to make meals healthier and more nutritious.

Heart Smart Eating
Changes in diet and lifestyle can cut risk of heart disease significantly. Learn which foods to eat and which foods to avoid to maintain a healthy heart.

Jumpstart Metabolism and Burn More Calories
What’s the secret to jumpstarting metabolism and burning more calories? This presentation provides the tools and knowledge to personalize workouts and make exercise more effective.

Jumpstart Weight Loss
One small tweak = big change. This class offers 25 lifestyle tips for successful weight management.

Kids in the Kitchen
Involving kids in meal planning and preparation instills valuable lifelong lessons about health and nutrition. Learn tips for preparing meals with kids and making food that is both tasty and nutritious.

Knowing Your Numbers
Cholesterol, blood pressure, glucose and BMI, oh my! Knowing the meaning behind these numbers and keeping them within a specific range is vital for overall health and well-being.

Lunch: Eat Up for Energy
No more eyeing coworkers’ lunches with envy! Healthy eating doesn’t have to mean boring. Get the scoop on preparing tasty, satisfying lunches that pack an energizing punch.

Men’s Health
It’s never too late to learn how to live a healthier lifestyle. This class focuses on the biological changes that occur at different ages and stages of a man’s life.

Mental Health Awareness: Shedding the Stigma
Mental health issues can affect anyone regardless of age, gender, geography, income, social status, race/ethnicity, religion/spirituality, sexual orientation, background or other aspect of cultural identity. This session will outline the differences between mental health well-being and mental health issues. It explains on how to nurture mental health wellness and indicators when support may be needed.

Mindful Eating: Controlling Food Intake
Leaning on food as a reward, boredom fighter or stress reliever could lead to unwanted weight gain. This class explores ways to be a more mindful eater when emotions try to control what, when and how much food an individual consumes.

Nutrition at the Supermarket
This training reviews the main components of a healthy diet and how to navigate the aisles of the supermarket to choose the healthiest options. Participants will learn how to read food labels to feel confident and empowered in making more health-conscious decisions.

Preventing Back Injury
65 million Americans suffer from low back pain every year. Learn how to prevent and manage chronic pain, and explore the most effective treatment options.

Preventing Diabetes
A healthy lifestyle can help prevent type-2 diabetes. Learn what causes this form of diabetes and ways to lower risk of a diabetes diagnosis.

Preventing Ergonomic Strain
Strain from repetitive activities at home, on the computer and at work can cause physical pain, including headaches, back aches, hip pain and sore wrists. Learn how to identify early signs of strain, discomfort or pain and how to take immediate action.

Pump It Up!
Strength training is an important part of any fitness program, no matter a person’s age, weight or fitness level. Feel better, function better and gain important health benefits simply by maintaining good muscle tone through strength training.

Raising a Heart-Healthy Family
Heart disease often starts early, so it’s important to protect and maintain healthy hearts. Learn ways to teach kids about heart health, and how to adopt heart-healthy habits that the whole family will enjoy.

Reducing the Risk for Cancer
Get the latest research on cancer prevention and learn nutrition, fitness and lifestyle strategies to keep cancer from developing.

Resolution Revolution
60% of people who make New Year’s resolutions keep them. Define goals and develop a mindset that drives good choices to achieve desired results.

Save Your Skin
More than a million skin cancers are diagnosed annually. Taking preventive steps to stay protected from the sun’s damaging UV rays can dramatically lower risk for deadly malignant melanoma and other skin cancers.

Setting SMART Wellness Goals
Learn and apply new techniques for setting wellness goals to ensure positive outcomes. Practice creating SMART goals for health, fitness, nutrition and overall well-being.

Sleep for Health
Having difficulty sleeping, or waking up exhausted? The basic rules for good sleep are outlined in this presentation, to ensure participants feel rested and healthy.

Smoking Cessation – Kick the Habit
This training is tailored to meet the needs of smokers at all stages of the quitting process. Learn reasons to quit smoking, tips on how to quit and obstacles to quitting, as well as behavior modification and relapse prevention.

Staying Healthy at Work
Prevent infection and boost the immune system with these tips and tricks.

Stretch and Strengthen at a Desk
Sometimes all it takes is a good stretch to take the edge off a hectic workday. Learn simple exercises to stay stress-free, toned and energized.

Sugar FREEdom
Sugar cravings can be a sign of excess sugar in the diet. Learn the truth about sugar, where sugar hides in food, and tips to curb sugar cravings.

Suicide Awareness
Suicide brings forth an array of feelings. It takes courage and bravery to build awareness. This session will breakdown some misconceptions, explain risk factors and warning signs, and walk-through resources for support.

Supermarket Survival
From making a list, to reading food labels, to understanding organic foods learn how to fill a shopping cart with the right ingredients for good health.

10 Best Foods to Eat
Discover the 10 best foods to eat to become healthier and happier and how to incorporate these superfoods into daily meals.

The Healthy Plate – Nutrition Made Easy
Learn what a healthy diet looks like and how to achieve optimal nutrition by following the Healthy Plate model for meals.

The Keys to Long-term Weight Loss
Learn what it really takes to lose weight and burn fat. No matter an individual’s goals, weight loss is possible with the right guidance and information.

These Shoes Were Made for Walking
Step by step, learn what it takes to start a successful walking program, individually or as part of a group, at work and at home.

Top 10 Tips to Keep the Weight Off
The stories of men and women who have lost weight and kept it off for years are inspirational. How do they do it? Learn the top 10 lessons from other people’s weight loss success stories.

Under Pressure
In this informative and interactive class, learn about blood pressure, why it’s important, and ways to stay within a healthy range.

Women’s Health Issues
Women have multiple health concerns unique to them. Learn the specific health risks for women and how to prevent and treat them.